01
Understand Your Business
We learn how your systems work today, what your business goals are, and where things feel stuck.
eCommerce Consulting Services
Facing technological issues in your e-commerce business? Before investing in optimization, use our expert consulting services to protect your budget and achieve maximum ROI.
eCommerce Consultancy Services We Offer
Technology Audit & Advisory
If your tech stack is causing poor performance, is expensive to maintain, or creates risks, Forbytes can help solve the issues. We will deeply analyze your software across security, UX, compliance, compatibility, scalability, performance, maintainability, and cost-efficiency. You will receive a clear technical overview plus an actionable plan for improvements.
Business Process Consulting
Spending too much time on manual work instead of strategic tasks? With business process consulting, we identify tasks that can be automated, enable cross-team collaboration, remove bottlenecks, and reduce operational costs. This approach helps turn weeks of work into minutes, freeing up your team’s paid hours for more important goals.
Security Consulting
Unreliable websites and weak data protection practices undermine user trust and complicate operations. To avoid this, use security consulting. Forbytes will review your data transfer mechanisms, compliance gaps, and your store’s security. Your team will receive improvements and an incident response plan — automated and manual.
Digital Experience Consulting
If you have sufficient traffic but low conversion rates and high cart abandonment, the reason may lie in a poor user experience. Our e-commerce experts will analyze the UX from the first click on your website to making a purchase. We will help make the user journey personalized and consistent across devices, opening the path to higher sales.
Omnichannel Retail Consulting
Let your customer receive a consistent experience regardless of whether they enter your physical store, website, app, or make a purchase on a marketplace. Get a detailed technical audit and plan to unify UX and data across systems. Your customer journey will become consistent and logical, and your team will work effectively with your audience.
Data & Analytics Advisory
When your data is scattered across systems, there are no analytics mechanisms, and teams are forced to manually check, you are missing out on opportunities. Change this with our data management advisory. Our analysts will show you how to turn siloed data into a powerful analytics tool that unifies teamwork and helps make better decisions.
Need Consultation on Your eCommerce Processes?
Our team will provide you with a clear plan on how to reduce workloads from weeks to minutes with the help of technology.
When You Need eCommerce Consulting Services
Low Conversion
Identify and fix the technical causes of low conversion rates by improving the user journey.
Cart Abandonment
Reduce cart abandonment by optimizing the checkout process and adding personalized triggers.
Failed Migrations
Ensure a secure data migration with zero downtime and reliable data backup mechanisms.
Poor Data Visibility
Unify data from different systems into a single reliable hub, ensuring real-time updates and security.
Siloed Processes
Centralize team operations using a single technology, helping them work as one unified whole.
Integration Issues
Connect your off-the-shelf and custom systems to enable a secure data flow and convenient work.
Overreliance on Manual Work
Automate processes that do not require human intervention, allowing for seamless operations and saving time.
Omnichannel Commerce Issues
Enable different sales channels to work as one, sharing data and making the user experience consistent across websites and applications.
Inability to Add New Features
Add AI, BI, and other innovative features to your software without the need to build everything from scratch.
Our E-commerce Consulting Process
02
Find the Real Problems
We look beyond symptoms to identify what’s actually slowing growth, hurting sales, or creating inefficiencies.
03
Prioritize Problems to Fix
We prioritize the most important improvements so you don’t waste time or budget on low-impact fixes and projects.
04
Shape a Clear Plan
We turn insights into a practical roadmap that connects strategy, operations, and technology in one direction.
05
Guided Implementation
Optionally, we can support you while changes are being made, making sure they stay aligned with business goals.
06
Improvement Over Time
We review your results and refine recommendations, so your e-commerce keeps growing, not just stabilizing.
Trusted by Product Companies and Digital Platforms Across the Globe
Real Client Results
Sharkmob
As a game developer, Sharkmob had little experience with the actual ecommerce…
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Guesty’s Owners Portal
Context and Challenge Our client, WeSports Group, is a leading Scandinavian group of brands…
Legacy Modernization
Context and Challenge Our client, WeSports Group, is a leading Scandinavian group of brands…
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Claims Management System
Context and Challenge Our client, WeSports Group, is a leading Scandinavian group of brands…
Key Results:
- 6x faster calendar syncs
- 10x faster onboarding flow
- 65% improvement in performance
Integration with Third-Party Services
Context and Challenge Our client, WeSports Group, is a leading Scandinavian group of brands…
Key Results:
- 6x faster calendar syncs
- 10x faster onboarding flow
- 65% improvement in performance
Want Your Software to Drive Higher Sales and Growth?
Share your case and receive an effective action plan for improvements. Business data 100% legally protected. No pressure to commit.
FAQ
Am I required to start development after using the eCommerce consultancy?
Not at all. Our consulting services are a standalone offering, where we support you from the initial request through to delivering the action plan. If you wish, we can oversee the implementation and provide ongoing improvements, but this is not mandatory.
We also offer e-commerce development as a separate service. If you prefer, you can continue the entire journey with us, but you are not obliged to do so.
Is one call enough for an eCommerce consultation?
Beyond the call itself, we provide a detailed, documented improvement plan based on the analysis of your business and its challenges. This means the collaboration is not just verbal, but comes with clear goals, metrics, expected outcomes, and actionable steps to implement the desired changes.
If you have minor issues, a single interaction may be enough. However, if the problems are complex, the solutions will be as well. We will conduct discovery, a series of strategic meetings involving our top specialists, and deliver a clear final outcome.
How long does it take to process my eCommerce strategy consulting request?
Within 24-48 hours, you will receive our initial response. If needed, we will clarify additional details and organize an online meeting. During this session, we will gain a deeper understanding of your challenges.
After that, it typically takes from one week to a few weeks to prepare a detailed action plan. Throughout the process, we stay in close contact, gradually shaping the strategy and diving into your business processes.
Can I be sure that my business information won’t leak or be used with your other clients?
Of course. First, your data is 100% protected by law. We sign contracts and formal agreements to ensure you are legally protected. If you prefer, you can also work with us under an NDA.
Second, this is not part of our working philosophy. We respect your work and do not allow such situations to happen. Our employees also sign agreements that prohibit using company work or client deliverables for any external benefit.
Third, every business is unique, and so is our approach. Using universal, one-size-fits-all formulas for all clients is simply not an acceptable strategy for us.
Let's Get in Touch
Forbytes created an app that allowed users to quickly measure themselves to be fitted for custom shirts. As a result, we could increase our speed, quality, and shirt output per week. Forbytes was dedicated to delivering a solution that accurately addressed our needs.
Forbytes’ engineers and team leads worked as part of our RnD group and were directly managed by our company directors. They were both proactive and adaptable, qualities that perfectly match our needs in our fast-growing and constantly evolving environment.
Forbytes has a strong process-oriented way of leading the company, with good respect for themselves and their managers. They made a choice not to become too big but build slowly on more qualified people, which is paying off.
Niklas Hammar
COO & Business
Development at Offerta.se
Our e-commerce site saw online inquiries and orders rise after working with Forbytes. The team used top-notch expertise to inform their suggestions and improvements. Constant communication, quick responses, and prompt delivery made for a smooth and enjoyable collaboration.
The Forbytes team was very professional and demonstrated a great understanding of the business aspects. All tasks were completed above expectations. Their experts were always available, and we never needed to wait for a response or a suggested solution.
